All done – thank you, April!

Your answers have been saved. We will use everything below to build out your website. You can edit any answer by clicking "Edit" next to it.

31 of 45 answered

About You · What is your full professional name? Edit

April Westcott
About You · What is the trading name of your business? Edit

April J Westcott but may change to exmoor ear care or similar as soon as I sort out the domain name
About You · In one sentence, how would you describe what you do? Edit

Professional, gentle ear wax removal, diagnostics and general ear hygiene in your own home across Exmoor and Somerset
About You · Tell us your story – why did you become an ear care practitioner? Edit

People don’t realise the importance of ear care until it’s too late and I want to help them get it further up their list of priorities.
Qualifications · What formal qualifications and training do you hold? Edit

Trained in London in ear wax removal using micro suction and manual techniques, diagnostics and general ear care and hygiene
Qualifications · Are you a member of any professional bodies? Edit

— not yet answered —
Qualifications · Who provides your professional indemnity insurance? Edit

Westminster insurance
Qualifications · Do you hold a current Enhanced DBS check? Edit

— not yet answered —
Qualifications · How many years of experience do you have in ear care or healthcare? Edit

— not yet answered —
Your Services · Which earwax removal methods do you actually use? Edit

Microsuction, Manual extraction (curettes / hooks), Otoscopic examination only (no removal)
Your Services · Any other services or assessments you offer? Edit

Foreign object removal, ear cleaning and general diagnosis
Your Services · What equipment do you use? Edit

Armo line portable suction unit. Hs-ot10G ophthalmoscope
Your Services · Who can you treat – and is there anyone you cannot treat? Edit

Anyone, young or old. Emergency appointments also available
Pricing · What is your standard price for an appointment? Edit

£60. Emergency appointments by location
Pricing · Are there any extra charges, surcharges or discounts? Edit

Extra for emergency appointments or evening, depending on location
Pricing · How do customers pay you? Edit

Cash, Cheque
Coverage Area · Which towns, villages and postcode areas do you cover? Edit

All of Exmoor and Somerset.
Coverage Area · What is your maximum travel distance from home? Edit

— not yet answered —
Coverage Area · Where are you based? (Town/village only – no full address required) Edit

Brendon hill, Exmoor
Availability · What are your typical working hours / days? Edit

To fit patients needs
Availability · How quickly can a customer typically get an appointment? Edit

Within 48 hrs same day emergencies
Availability · How do you prefer customers to make first contact? Edit

Either is fine
Billing & Admin · Full name we should put on invoices to you Edit

April Westcott
Billing & Admin · Postal address for invoices Edit

Mill Reef Farm
Roadwater
Somerset
TA23 0Qp
Billing & Admin · Best email address for sending invoices to Edit

— not yet answered —
Billing & Admin · Best phone number for any account / billing queries Edit

— not yet answered —
Billing & Admin · Are you trading as a sole trader, limited company, or something else? Edit

Sole trader
Billing & Admin · Company name & number (only if you trade as a Ltd company) Edit

— not yet answered —
Billing & Admin · Are you VAT registered? Edit

No
Billing & Admin · VAT number (only if VAT registered) Edit

— not yet answered —
Before the Appointment · What should a customer do to prepare for their appointment? Edit

Olive oil drops twice a day for at least 48 hours if possible
During the Appointment · Walk us through what happens at a typical visit. Edit

Introduction and ‘how it works’.
Sign consent form includes any medical conditions I should know about.
Otoscopy investigation.
Treatment
Aftercare · What aftercare advice do you give? Edit

NEVER use cotton buds,
No swimming for 48 hours.
What Makes You Different · What makes your service different from other ear wax specialists? Edit

I am the only fully mobile ecp covering this area and all visits are done in the comfort of your own home. Professional, calm, friendly service.
What Makes You Different · Do you have any customer testimonials we can use? Edit

— not yet answered —
What Makes You Different · What do customers most often get wrong about earwax removal? Edit

NHS doesn’t offer this service routinely any more.
Never use cotton buds or similar to try and remove wax or objects yourself. Always use a professional. You can cause more long lasting damage.
Olive oil drops are best
Photos & Branding · Upload any photos of yourself we can use on the site Edit

— not yet answered —
Photos & Branding · Upload any photos of your equipment, treatment area or you at work Edit

— not yet answered —
Photos & Branding · Upload your logo (if you have one) Edit

IMG_4296.png 457 KB
Photos & Branding · Notes on your branding Edit

Blue and white as per my logo business card but open to any suggestions
Photos & Branding · Upload copies of your qualifications / certificates Edit

IMG_4298.png 2.4 MB
Photos & Branding · What is the URL of your Facebook page (if you have one)? Edit

— not yet answered —
Photos & Branding · Any other online listings? (Google Business Profile, Yell, NextDoor, Instagram…) Edit

— not yet answered —
Anything Else · Is there anything else you would like on the website? Edit

Can I have a day to think about this one please?
Anything Else · Upload anything else you think might be useful Edit

— not yet answered —

Review from start We’ll be in touch shortly with the next steps.